In most cases, you will receive your confirmation within 15 minutes of placing your booking.
On occasions, we might need up to 48 hours to receive the booking confirmation from the supplier. However, once we have it, the confirmation will be emailed immediately.
If you don’t receive the confirmation within 2 days, please check your Junk or Spam folders as sometimes our automated emails get caught over there. If you can’t find your confirmation there either, please contact our customer support via your user profile.
| # | Time | Query |
|---|---|---|
| 1 | 1.54 ms | SELECT url, namespace, method, content_redirection FROM `redirect` WHERE status = 1 |
| 2 | 2.84 ms | INSERT INTO `log_customer` ( `id` , `id_customer` , `log` , `date` ) VALUES( NULL , NULL ,... |
| 3 | 0.45 ms | SELECT * FROM `languages` WHERE TRUE AND `short` = 'en' |
| 4 | 0.69 ms | SELECT * FROM `languages` WHERE TRUE AND `name` = 'English' |
| 5 | 0.65 ms | SELECT f.*, m.id_language, m.question, m.answer FROM `faq_questions` AS f INNER JOIN `faq_question_meta` AS m on f.id = m.id_faq_question WHERE TRUE AND f.`id` = 15 AND m.`id_language` = 1 ORDER BY `id` desc LIMIT 0 , 30 |
| 6 | 0.45 ms | SELECT f.*, m.id_language, m.title FROM `faq_topics` AS f INNER JOIN `faq_topic_meta` AS m on f.id = m.id_faq_topic WHERE TRUE AND f.`id` = 2 AND f.`type` = '1' AND m.`id_language` = 1 ORDER BY `id` desc LIMIT 0 , 30 |
| 7 | 0.6 ms | SELECT f.*, m.id_language, m.title FROM `faq_topics` AS f INNER JOIN `faq_topic_meta` AS m on f.id = m.id_faq_topic WHERE TRUE AND f.`type` = '1' AND m.`id_language` = 1 ORDER BY `show_order` ASC LIMIT 0 , 30 |